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I reset the phone to factory defaults, connected to Wi-Fi, disconnected to Wi-Fi, but nothing seemed to work.Finally, inspiration struck and I solved the issue.We will be more than happy to assist you with any concern that you may have with your device.This is a free service we are offering with no strings attached.In order to download software from this website, you must be using Firefox or Windows® Internet Explorer v5.5 or higher.If you meet the browser requirements, check for a browser message on your screen prompting you to run an add-on. -- "There's an old saying in Tennessee - I know it's in Texas, probably in Tennessee - that says, fool me once, shame on - shame on you.
Next steps and additional links: Please allow additional time for the apps on your device to continue to download after the software update. A screen will appear stating that the installation has been completed. Server initiated OTA Once a new software version is available for your device, it'll begin downloading in the background.We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.I have a verizon phone which I recently kept and switched to the t-mobile network.Initially running on Android Kit Kat, the phone has now been upgraded to the official Marshmallow version.While doing the update is easy and will usually not cause any problems there are instances when certain issues can occur.